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Account Setup & Management

This guide covers creating a Wanscale account, confirming your email, finishing registration, inviting people to your tenant, and opening tenant settings.

1. Registering for an Account

To begin using Wanscale Control Center, you must first create a unique user identity.

  1. Navigate to the Wanscale Control Center login page.
  2. Click Register Here.
  3. Enter your Email Address and choose a Password.
    • Password Requirements: Your password must be at least 8 characters long and include at least three of the following:
      • Lower case letters (a-z)
      • Upper case letters (A-Z)
      • Numbers (0-9)
      • Special characters (e.g., !@#$%^&*)
  4. Click Continue.
  5. Multi-Factor Authentication (MFA): Scan the provided QR code using your preferred TOTP application (e.g., Google Authenticator or Microsoft Authenticator).
  6. Enter the OTP Response generated by your app into Control Center.
  7. Click Continue.

2. Confirming your email

Wanscale sends a confirmation email to the address you registered.

  1. Open the email and click the confirmation link.
  2. Sign in on the page that opens.

Note

If you open Control Center before you confirm, you see Verify your email address instead of an error. Click the link in the email, then sign in. To leave this screen, click Log out.

Note

If you did not receive the email, check your spam folder or contact Wanscale Support.

3. Completing Your Registration

On your first sign-in after email confirmation, Control Center asks you to finish setup.

  1. Sign in with your verified credentials.
  2. Fill in Profile details and click Save.
    • Include a Phone number. Enter it with a country calling code, for example +31 88 1223400. If you omit the +, Control Center treats the number as a Dutch number.
  3. Select the registration path that fits your needs:

A. New Partner or Customer

Select this option if you represent a new organisation looking to utilise Wanscale services.

  1. Click Become partner or Become customer.
  2. Complete the organisation detail form. Phone fields here also accept international numbers with a country code.
  3. Click Save or Next.
  4. Wanscale will verify your details and a representative will contact you to finalise onboarding.
  5. Click Complete registration.

B. Existing Invite

Select this option if you have been invited to join an existing organisation or tenant.

  1. Select Get invited.
  2. Review your pending invitations.
  3. Click Accept or Decline for each tenant. These buttons follow the language you use in Control Center.
  4. Click Complete.

After you click Accept, your tenant and its services appear.

4. Inviting Users to Your Tenant

Administrators can grant access to other team members by sending email invitations from Control Center.

  1. Click the tenant name in the top-left corner.
  2. Select Invitations.
  3. At the top of the user list, enter the Email address of the person you wish to invite.
  4. Click Invite user.

What the invited person sees:

  • They receive an automated email containing a registration link.
  • After they click the link, they follow the account creation steps in Section 1.
  • During registration they click Accept or Decline. After they click Accept, they can use your tenant.

5. Tenant settings

Anyone who belongs to a tenant can open tenant settings — not only organisation administrators.

  1. Click the tenant name in the top-left corner.
  2. Click Settings.

On this page you can:

  • View Tenant details, including the tenant name.
  • View and update the tenant Logo.